“It has been an open and honest partnership from the start; both organisations were culturally aligned and we invested significant time and effort to agree the project scope which ultimately led to a successful implementation. Both parties have learnt a great deal from each other which has been pivotal to the success of the system.” (Executive Director, Head of Sales, Marketing and Client Service)
“It is used by all our Sales, Marketing and Client Services functions and our Compliance team – to enable real-time oversight which ensures that what is communicated to investors and prospects is in line with the ever-evolving plethora of regulatory compliance legislation; by our Investment teams so they can monitor pipeline activity; and our C-Suite so they are fully connected with what we are doing at all times”. (Executive Director, Head of Sales, Marketing and Client Service)
“After looking at various options it was clear from the initial demo with Digiterre that they had all aspects covered for the requirements we had in a CRM product” said Galena. “Digiterre seems much more flexible and intuitive than other software”.
When asked to sum up the experience of working with Digiterre so far Galena said “From sales to technical, the team at Digiterre have provided a high level of service, have successfully adapted Communica to meet our specific requirements and to bridge any functional differences between our prior CRM system and Communica”
Digiterre were able to successfully provide the technology, knowledge and expertise to ensure the smooth migration of companies, contacts and all related historical activities from Galena’s previous CRM to the new system. The migration of data was handled quickly and efficiently, with thanks to a detailed project plan and skilled resources. The availability and accuracy of this key data means that the Digiterre software is regarded as one of the company’s most valuable information sources.”